Privacy Policy

We may collect names, email addresses, phone numbers, origin and destination details, vehicle or cargo information, timing, lane notes, company details, network intake details, and payment-related confirmation data.

When you request a quote, join the network, email us, or submit a form, the information you provide is used to evaluate the shipment, coordinate with relevant operators or partners, and respond to you.

We use information to prepare quotes, review lanes, coordinate shipments, communicate with customers, maintain internal records, manage network contacts, send approved quote emails, and improve our pricing and operations workflow.

For logistics coordination, information may be shared with carriers, inspectors, sourcing contacts, port agents, customs brokers, warehouses, payment processors, or other service providers only when needed to evaluate or perform the requested service.

GBW Freight may use third-party services such as Stripe for deposit collection and Brevo or similar email providers for transactional communication. Payment card details are handled by payment processors and are not stored directly by GBW Freight.

You can contact quotes@gbwfreight.com to request an update, correction, or deletion of personal information, subject to records we need to retain for business, payment, legal, or dispute-resolution purposes.

We keep quote, shipment, and network records for as long as needed to operate the business, document communications, resolve disputes, and improve service quality.

No internet-based system is perfect, but we use reasonable technical and administrative controls to limit access to operational data.