What TruckTrack does
TruckTrack is GBW Freight's temporary shipment tracking system for loads that need a simple visibility link. When TruckTrack is added to a quote or booking, the customer receives a private tracking page. Once a trucker is assigned, GBW sends the driver a secure phone link that can share location during the active transport window.
The goal is straightforward: give customers a clear place to check pickup status, delivery progress, last known location, and shipment updates without asking the driver to download an app or create an account.
Built for real transport handoffs
Many vehicle and freight moves involve several handoffs: customer, dispatcher, trucker, port, warehouse, and delivery contact. TruckTrack is designed for the over-the-road portion where customers often ask for visibility after pickup.
When the assigned driver opens the TruckTrack link on a phone, the browser asks for location permission. If the driver allows it, the system records temporary location updates for that shipment and shows the customer a live map view with the latest update.
Private customer tracking link for each TruckTrack shipment.
Separate driver link for the assigned trucker only.
Temporary browser-based location sharing during active transport.
Admin dashboard for GBW Freight to monitor active TruckTrack shipments.
Customer experience
Customers do not need a login to check their shipment. The private TruckTrack link shows the route, cargo description, current status, last known location, and event timeline. If the driver has not started sharing yet, the page explains that tracking begins after pickup and driver activation.
TruckTrack is especially useful for domestic vehicle moves, auction pickups, port runs, and special cargo moves where a lightweight tracking link is more practical than a full carrier portal.
Driver experience
The driver side is intentionally minimal. The driver opens the GBW Freight TruckTrack link, approves the normal browser location prompt, and keeps the page available during transport. The driver can also update simple shipment statuses such as loaded, in transit, and delivered.
TruckTrack does not access photos, contacts, messages, or unrelated phone data. It is built around temporary location permission for the active shipment only.
Why GBW Freight added it
Customers want better visibility, but many freight and vehicle moves still rely on manual phone calls. TruckTrack reduces that friction by putting the most important status details in one link while keeping the workflow simple for the assigned trucker.
It also gives GBW Freight a cleaner operations dashboard for active tracked shipments, driver invites, customer links, latest pings, and shipment status changes.
How to add TruckTrack
TruckTrack can be added during the GBW Freight quote and booking process when the shipment is eligible for temporary tracking. GBW will send the customer tracking link first, then send the driver link after the trucker or carrier is assigned.
For questions about whether TruckTrack fits a specific move, send GBW Freight the route, vehicle or cargo details, pickup timing, and delivery requirements before booking.
